Affordable Connectivity Program (ACP)

US Connect is dedicated to helping our customers who are currently facing hardships as a result of the COVID-19 pandemic. As such, we are doing everything possible to keep customers connected during these continued unprecedented times. In response to recent legislation, we’re proud to announce that we will be offering the new Affordable Connectivity Program as part of the COVID-19 relief effort.We’re here to help answer all your questions while keeping you connected to virtual schooling, remote work, telehealth and more.

Program Overview

In the Consolidated Appropriations Act of 2021, Congress appropriated $3.2 billion to the FCC to help low-income households pay for broadband service and connected internet devices.

The Affordable Connectivity Program (ACP) Program will provide a discount of up to $50 per month for broadband services for eligible consumers. Consumers who live on qualifying Tribal lands can receive enhanced support of up to $75 per month toward broadband services.

Additionally, the program provides a one-time device discount of up to $100 for a laptop, desktop computer, or tablet purchased through a participating provider. The one-time discount requires a consumer co-payment of more than $10 and less than $50.

The Affordable Connectivity Program is temporary. It will expire when funds are exhausted or six months after the Department of Health and Human Services (HHS) declares the end of the COVID-19 health emergency.

The Affordable Connectivity Program (ACP) is a limited-time program that provides discounts on monthly broadband Internet access service and certain connected devices, with a start date of May 12, 2021.This is a supplemental plan applied to your account. ACP Program discounts are funded by the US Government’s Coronavirus relief effort and administered by the Federal Communications Commission (FCC). By opt-ing in you are agreeing to receive the ACP Program broadband benefit and agreeing you would like a new tablet, which you will be charged a co-payment of ten dollars and one cent. The ACP monthly service and device discounts are non-transferable.

Eligible households are limited to one monthly service discount and one device discount. You may continue to receive your current Lifeline plan without enrolling in the ACP Program. Eligible subscribers may obtain ACP-supported broadband service from any participating provider of their choosing and a subscriber can transfer their Affordable Connectivity Program to another provider at any time. By opting-in below, you authorize US Connect, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including but not limited to information required for the purpose of establishing eligibility for and enrolling in the Lifeline program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACPP service discount was initiated and if applicable, terminated, ACPP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address, to the Universal Service Administrative Company (USAC) to ensure proper administration of the ACPP service and/or connected device benefits.

For more information about this program please visit www.fcc.gov/broadband benefit. You also agree that any state, local, Tribal government, school, or school district, may share information about my receipt of benefits that would establish eligibility for the ACPP, and that such information will be used only to determine ACP eligibility. Failure to provide this FCC mandated consent will result in you being denied the Affordable Connectivity Program service and/or the connected device benefits. Participating customers will receive UNLIMITED Data, Talk and Text. Once the program ends you will be notified. If you are a current customer, your plan will be reverted to the standard rates and subject to our standard Terms and Conditions. ^This is a limited-time offer that is subject to product availability. Customers will receive an invoice for a co-payment of a minimum of $10.00 as per the ACP. Only one device discount can be applied to an eligible customer’s household. ACP Terms & Conditions apply.

 

ACP Program Order

On February 25, 2021, the FCC adopted Report and Order 21-29, officially establishing the Affordable Connectivity Program Program.

USAC’s Role

The FCC engaged the Universal Service Administrative Company (USAC) to implement the ACP Program, using the framework of the Lifeline program, an existing FCC program to help provide affordable voice and broadband service to low-income consumers. The ACP Program will leverage Lifeline systems like the Lifeline National Eligibility Verifier, the National Lifeline Accountability Database, and the Lifeline Claims System for subscriber eligibility, enrollment, and service provider reimbursement.

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